Understanding Performance Management

Demystify performance on this interactive course, designed for tenants and residents involved in setting performance standards and indicators, monitoring, scrutinising and inspecting. Look at how performance information is presented and options for alternatives, how to interpret statistics, 'benchmarking' (and what it means) and using data in decision making. Great for staff too!

Benefits of TPAS E-Learning

• Learning at your own pace, in a location of your choice, at a time to suit your lifestyle
• Accessible courses with support for other languages and the ability to change text size and contrast
• Interaction with others via discussion forums and support from your TPAS online tutor

For further course information and booking details, please contact getinvolved@lewishamhomes.org.uk or telephone 020 8613 7660