We are unable to publish our detailed responses to all the complaints and compliments feedback we receive due to confidentiality. However, we feel it is important to highlight some of the key issues residents have raised with us, particularly where these have resulted in changes in the way in which we deliver our services.
Appointment timesOnce you have reported a repair you will receive a receipt with an appointment time when you will be required to give access to your property.
Community InvolvementThere are a number of ways for you to get involved with Lewisham Homes, and by working together we have improved services.
Home MagazineWe've taken on board your comments and suggestions for Home magazine.
LeaseholdWe use leasehold feedback to improve services and ensure we deliver value for money.
RepairsThis is a key priority for residents, and by working together we are improving the service.
