Our performance
We have a clear vision of what we want to achieve in the short, medium and long term, and it is important that we monitor our progress to ensure we are on track to achieve this vision.
How are we performing?We review our progress against meaningful targets, across all areas of service. Statistics are used to measure our successes and identify areas for improvement. Satisfaction surveys are used to gather information from our residents.
Satisfaction surveysLewisham Homes carried out a number of satisfaction surveys during 2009/10. These help us to understand how you feel about the services that we provide.
