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Helpful Contacts

Housing Management
North - 020 8314 7997
South - 020 8314 7991
Email

Repairs
0800 028 2 028
(020 8314 8314)
Email

Rent payments
020 8690 8707

Leaseholder services
020 8314 8211
Email

Caretaking
020 8314 7039
Email

Community Involvement
020 8314 9267
Email

Love Lewisham

Customer Relations Online Form

Complaints, Comments and Compliments

Please fill in the form below and press the submit button to send it off to us. We will get back to you with a response as soon as possible.

Any information you give will be treated as strictly confidential.

*denotes the required field

Please select your Housing Office*

First name*

Last name*

Address*

Daytime telephone*

Evening telephone

Mobile telephone

Please give the name of the person or select the service you are giving us feedback about

Name of Person

Service Rent
Rehousing
Anti Social Behaviour and Neighbour Nuisance
General Tenancy
Estate Services including Caretaking
Customer Service
Decent Homes
Community Involvement
Lifts/ Entry phone systems
Repairs
Gas Services
Leasehold Services
Empty Properties [Voids]

Other service please specify

What is your feedback? A complaint
A compliment
A comment or suggestion

Complaints only

What is your complaint /compliment/suggestion

Have you contacted anybody in Lewisham Homes about your complaint? Yes
No

If yes, what was the name and job title (if known) of the person you complained to?

On what date did you complain?

What response did you get

Was your complaint in writing? Yes
No

Why are you not satisfied with our response?

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