Frequently asked questions
Here you can find the answers to some frequently asked questions about our service.
If you cannot find the answer to your question here, or elsewhere on our website, please call us on freecall number 0800 028 2 028 (020 8613 4000 may be cheaper if phoning from a mobile) or email firstname.lastname@example.org.
Why do you want to know my details?
We collect customer details so we can understand just who our customers are and provide services to meet their needs (this is sometimes referred to as customer profiling).
Your questions answered about Community Involvement.
Frequently asked rent questions.
Frequently asked repairs questions.
Inside Housing glossary that helps to cut through housing jargon