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Our mission

To deliver great housing services for thriving neighbourhoods

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Frequently asked questions

Here you can find the answers to some frequently asked questions about our service.

If you cannot find the answer to your question here, or elsewhere on our website, please call us on freecall number 0800 028 2 028 (020 8613 4000 may be cheaper if phoning from a mobile) or email enquiries@lewishamhomes.org.uk.

Antisocial behaviour
Antisocial behaviour
Your questions answered about Antisocial behaviour.
 
Estate Services
Estate Services
Frequently asked questions about Estate Services.
 
Why do you want to know my details?
Why do you want to know my details?
We collect customer details so we can understand just who our customers are and provide services to meet their needs (this is sometimes referred to as customer profiling).
 
Get involved
Get involved
Your questions answered about Community Involvement.
 
Rent
Rent
Frequently asked rent questions.
 
Repairs
Repairs
Frequently asked repairs questions.
 
Cavity wall insulation FAQs
Cavity wall insulation FAQs
Not every home will need to have cavity wall insulation. Read this page to find out more.
 
Glossary
Glossary
Inside Housing glossary that helps to cut through housing jargon