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Difficulties in paying your service charge

This page explains what you should do if you have difficulty paying your service charge bill.

If you have difficulties paying your service charge, you should immediately contact Leasehold Services to arrange a repayment plan. We have caseworkers you can make an appointment with. Or, if you have difficulty coming to our offices because of mobility or health problems, we can arrange for a home visit.

Financial Assistance

Download the Personal Budget Planner for help with budgeting your money.

You can also download the Self Help Dept Pack

Department for work and pensioners (DWP) provides information on benefits and pensions 0845 606 0265.

Age concern provides help for the elderly.

Are you aged 60 plus?

Lewisham Local Pension Service may be able to help you with your housing costs including ground rent and service charges. Lewisham Homes is working with the Local Pension Service to help leaseholders who are over 60 to claim for assistance with housing costs.

The service can also help with pension credit which is an entitlement for people aged 60 and over and depends on your circumstances. If you are over 65 you may be entitled to an additional payment. The Local Pension Service provides a home visiting service and advice on all benefits and entitlements, including completing an application form and obtaining verification.

For more information contact Leasehold Services.