Can't find what you are looking for? Check out our leaflet rack to find electronic versions of all our leaflets, if you would like a hard copy please contact Communications.
Repairs
Rent
Estate Services
Antisocial Behaviour
Get Involved
Leasehold Services
Customer Services
Other publications
REPAIRS |
| Repairs core leaflet |
| Repairs one number How to report a repair and what to expect from our service |
| Emergency out of hours repairs How to report a repair out of office hours. |
| Lettable Standards |
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Capital works survey |
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Aids and Adaptations |
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Handy Hints |
RENT |
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How to pay your rent |
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Pay your rent by standing order |
| Need help budgeting? Check out our Self help debt pack or the Struggling with debt leaflet |
ESTATE SERVICES |
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Estate Services |
ANTISOCIAL BEHAVIOUR |
| Antisocial Behaviour guidelines and support What antisocial behavour is and how we can support you if you are having problems in your neighbourhood. |
GET INVOLVED |
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Residents Charter |
| Find out more in our Get Involved leaflet |
| Register now for the Resident Sounding Board |
LEASEHOLD SERVICES |
| Right to Buy Explains the process to buy your own home. |
| Application Process for the Right to Buy |
| Right to a Loan for Major Works |
| Other Leasehold Publications |
CUSTOMER SERVICES |
| Read about our Customer Service Standards |
| Customer Relations leaflet |
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OTHER PUBLICATIONS |
| Tenant's Handbook |
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Home magazine |
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Home Zones |
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The Involver |
| Rehousing application |
| Garage application |
| Business Plan Summary 2008/09 |
| Business Plan Summary 2007/08 |
| Annual Report March 2007/08 |
| Whistleblowing policy |