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Leaflet Rack

Can't find what you are looking for? Check out our leaflet rack to find electronic versions of all our leaflets, if you would like a hard copy please contact Communications.

Repairs
Rent
Estate Services
Antisocial Behaviour
Get Involved
Leasehold Services
Customer Services
Other publications

 

REPAIRS

Repairs core leaflet
Repairs one number
How to report a repair and what to expect from our service
Emergency out of hours repairs 
How to report a repair out of office hours.
Lettable Standards

Capital works survey
Lewisham Homes would like to know your views on the service you have received during the major works to your property download the feedback form.

Aids and Adaptations
If you or someone you live with finds it difficult to get around your home, you may be able to get help to maintain, or improve your independence. Lewisham Homes can provide some basic adaptations to your home without an assessment from Lewisham Council’s Community Occupational Therapy Service.

Handy Hints
This leaflet gives some handy tips for treating common repairs in your home. If you have reported the repair this leaflet will also give you some advice on how to remedy the problem until a repair person arrives.

 

RENT

How to pay your rent
Explains the options for paying your rent and how to read your rent statement.

Set up a direct debit

Pay your rent by standing order

Need help budgeting? Check out our Self help debt pack or the Struggling with debt leaflet
 

ESTATE SERVICES

Estate Services
Read about our caretaking service and standards.

 

ANTISOCIAL BEHAVIOUR

Antisocial Behaviour guidelines and support 
What antisocial behavour is and how we can support you if you are having problems in your neighbourhood.
 

GET INVOLVED

Residents Charter
This document details all the ways that Lewisham Homes tenants and leaseholders can get involved. It also contains the standards for consultation, code of conduct for meetings, information on performance monitoring and about support available to residents.

Find out more in our Get Involved leaflet 
Register now for the Resident Sounding Board
 

LEASEHOLD SERVICES

Right to Buy
Explains the process to buy your own home.
Application Process for the Right to Buy
Right to a Loan for Major Works
Other Leasehold Publications
 

CUSTOMER SERVICES

Read about our Customer Service Standards
Customer Relations leaflet

 

OTHER PUBLICATIONS

Tenant's Handbook

Home magazine
Read all editions of our quarterly residents magazine here!

Home Zones
Zones is a localised news wrap of our four core areas in the borough.

The Involver
The Involver is sent out to all residents who are part of the Resident Sounding Board and/or a Tenants and Residents Association.

Rehousing application
Garage application
Business Plan Summary 2008/09
Business Plan Summary 2007/08
Annual Report March 2007/08
Whistleblowing policy