Out of hours emergency repairs

This service operates outside normal office hours (weekends, bank holidays and evenings between 5pm and 9am) – Freephone 0800 028 2 028. If you report an emergency repair to us out of hours we will come and make safe the problem. The next working day we will order the work needed to carry out your repair fully.

 

 

We call the following repairs emergencies:

• Boosted water systems.
• Communal door entry phones.
• Communal heating (temporary domestic heating is only supplied to elderly and vulnerable).
• Lift breakdowns.
• Loss of electrical supply.
• Loss of mains water.
• Make safe after criminal damage – have a crime number from your local police station when you call.
• Make safe blockages, surging drains, stacks, toilets.
• Make safe ceilings or dangerous structures.
• Make safe communal lighting.
• Make safe electrics.
• Water penetration and flooding.