Repairs Call Centre
Freephone 0800 028 2 028
Out of hours emergency repairs
Freephone 0800 028 2 028
Gas repairs
Freephone 0800 028 2 028
If you smell gas, call Transco free on 0800 111 999
We understand that tenants have many commitments including child care so we asked tenants how they would like us to adapt to best suit their lifestyles.
Tenants at the Repairs Forum asked for early morning appointments, evening appointments and Saturday morning appointments. As a result, we have expanded our appointment times and tenants can request the following:
Early morning 7am – 8am
Morning 8am – 1pm
Afternoon 12pm – 5pm
Evening 4.30pm – 7pm
Morning 8am – 1pm
We hope these increased appointment times help to improve our service and are more convenient for tenants.