Appointment times

We understand that tenants have many commitments including child care so we asked tenants how they would like us to adapt to best suit their lifestyles.

Tenants at the Repairs Forum asked for early morning appointments, evening appointments and Saturday morning appointments. As a result, we have expanded our appointment times and tenants can request the following:

Monday to Friday

Early morning 7am – 8am
Morning 8am – 1pm
Afternoon 12pm – 5pm
Evening 4.30pm – 7pm

Saturday

Morning 8am – 1pm

We hope these increased appointment times help to improve our service and are more convenient for tenants.