Paying your rent

Your rent is calculated weekly and is due every Monday. Your rent must be paid in advance.

You will receive a rent account statement every three months. The statement will show your weekly rent, the amount paid to the Council and your balance.

Payment methods

Direct debit

Direct Debit takes rent out of your bank account automatically.  If the amount changes the Direct Debit is updated and you are notified beforehand.

Direct Debit is flexible and can be paid weekly or monthly and saves you a trip to the bank or Council.

To apply, simply download the Direct Debit form and return it to us.

For more information, or to sent up a Drect Debit over the phone, call us on 020 8314 9311.

Internet

You can make a payment online using a debit or credit card.

To make a payment, visit Lewisham Council's secure 24 hour online payments page. 

Telephone

Call the Council's 24-hour hotline on 020 8690 8707.

Make sure you have your rent account number and debit card ready.

Alternatively, you can contact your Income Officer who can also take payments by debit card.

Standing order

They will automatically transfer your rent payment to the Council.

You only have to change your standing order if your rent changes.

If you would like to set up a standing order, please download and complete a standing order form.   Alternatively, you may like to ask your bank to set it up. If so you will need to have the Council's bank details and your rent account number. The Council's bank details are:

Bank: Co-operative Bank PLC

Sortcode: 08-90-29

Account number: 61073843

Cash or cheque

To pay by cash or cheque, you will need to apply for a rent payment card. Contact your area office to obtain one. You can use your rent payment cards at post offices, local stores and garages where you see the PayPoint sign, or at Lewisham Town Hall.

Housing benefit

Housing benefit is a scheme to help people with their rent. If you are receiving Income Support / Jobseeker's Allowance (income based) / Pension Credit or on a low income with capital less than £16,000, you may be eligible for housing benefit.

Housing benefit is managed by Lewisham Council.  You can find out how to apply for housing benefit in the following ways:

Telephone: 020 8690 8444

Email: housingbenefit@lewisham.gov.uk

In person: In person, at Lewisham Council's AccessPoints in Catford or Deptford.

For more information, please visit the housing benefits page on Lewisham Council's website.