Domestic violence can happen to men and women of all ages, whether at the hands of a spouse/partner or a member of their family. Advice, support services and emergency contacts can be found on this page.
Lewisham Homes will not tolerate any form of violence. We are committed to providing advice and support for victims of domestic violence. Our Anti-Social Behaviour team can offer advice and support to victims and work with the Council and other specialist counselling agencies to help victims explore courses of action in the immediate future and long term. Jackie Naine and Emma Brew-Riverson are specialists at handling domestic violence issues. To speak to a member of our team please contact us during business hours on the freephone number given below or direct dial ASB team on 020 8613 4740. You can also ring the National Domestic Violence Helpline contact no 0808 2000 247.
Alternatively, if you require emergency accommodation outside of office hours, please ring 020 8314 6000 and ask for the duty officer for the Housing Options Centre (HOC).
Reporting domestic violence
You can report domestic violence to our Antisocial Behaviour team by completing our online reporting form or by phone or email.
Over the phoneLewisham Homes has a freephone number for all housing enquiries 0800 028 2 028 - Press 4 to report domestic violence to the Antisocial Behaviour team. (It may be cheaper to call 020 8613 4000 from a mobile).
Lewisham Homes will not tolerate any form of violence. We provide advice and support for victims of domestic violence, by:
- Carrying out interviews in a supportive and sympathetic manner.
- Where possible conducting interviews with victims by a person of the same sex and/or cultural background as the victim.
- Providing advice to victims on the possible courses of action, both to respond to the immediate situation and to deal with issues in the longer term.
- Ensuring our staff are trained to deal with those reporting domestic violence.
- Carrying out repairs to make victims of domestic violence more secure in their home.
- Putting victims in touch with organisations that can help. Some of these are listed below.
National Domestic Violence Helpline Run in partnership with Refuge and Women’s Aid.
The Refuge offers emergency accommodation and practical and emotional support for women and children experiencing domestic violence.
Women’s Aid offers support, advice and information on all aspects of domestic violence.
0808 2000 247
The Metropolitan Police Service
|In emergency dial 999|
Single Homeless Intervention and Prevention Service (SHIP)
This service provides advice, assistance and support for single people who are homeless or threatened with homelessness
020 8314 3020 or
020 8314 3898
Police Community Safety unit 43 Lewisham High Street
020 8284 8346 or
020 8284 8377
|0800 555 111|
Lewisham Council’s Housing Options Centre
020 8314 7007
020 8314 3059 (fax out of hours)
During evenings, weekends or bank holidays, call 020 8314 6000 and ask for the duty officer
1a Eros House, Brownhill Road, Catford SE6 2EG
Housing Emergency Support Team (HEST) Provides advice and support for victims of racial and other forms of harassment.
|Contact your local housing office during working hours (Monday-Friday 9am-5pm).|
During evenings, weekends or bank holidays, call 020 8314 6000 and ask for the Housing Emergency Support Team (HEST).
Women Against Domestic Violence Project Provides advice, counselling and advocacy.
020 7252 8518 / 020 7732 9716
170 Community Project
170 New Cross Road
ManKind This is a telephone service for male victims of domestic violence and domestic abuse. Staff will give men a chance to talk about their experience and we can give information to men on what their next steps could be. We can also refer men to other specialist services. The telephone help-line only operates on Tuesday and Thursday evening (7pm to 9pm).
01823 334 244 (Monday to Friday between 10.00a.m. and 4.00pm.)
NB ManKind cannot discuss helpline matters via e-mail.
Lewisham Hospital NHS Trust
020 8333 3000 (main switchboard)
020 8333 3222 (minicom)
020 8333 3042 (A. and E. reception)
020 8333 3181 (direct Women’s Health Reception)
Lewisham High Street
Broken Rainbow A telephone helpline for lesbians, gay men and bisexual or transgender people experiencing domestic violence
|0845 260 4460 |
2.00pm-8.00pm Monday and Thursday
National Child Protection Helpline
0808 800 5000
0800 1111 (for children)
Citizens Advice Bureau (CAB)
The CAB helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
0844 826 9691
020 8690 0067 (fax)
120 Rushey Green
Victim SupportProvides practical advice and support, as well as a list of solicitors.
020 8698 4583
020 8695 6679 (fax)
300 Sangley road, Catford, SE6 2JT
Drop-in surgery Wednesday 1pm-3pm (for domestic abuse only)
The Albany theatre and community centre, Douglas Way, SE8
Drop-in surgery Thursday 10:30-12:30
FREEPOST 15120, Catford, SE6 2BR
Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.
0845 790 9090