I am a tenant > Repairs > How to identify a repair
Repair tips
We want you to be safe and secure in your home, and accept the responsibilities that come with running your household as set out in your Tenancy Agreement.
You can use our
Repairs Guide to look up your repair problem before you contact us. By giving us the information we need to deal with your repair, you can help us fix your problem first time.
Clearing a blocked wasteIt is your responsibility to put measures in place to prevent blockages, as well as fix them when they occur.
Handy hints on leaksIf you discover a leak to a pipe or your toilet, you may find this advice useful in dealing with it. If you have reported the repair this page will also give you some advice on how to remedy the problem until a repair person arrives.
Handy hints to ease/adjust a door/windowThis page has information about how to deal with a stuck door or window. If you are not confident about dealing with the issue, do you what you can, and wait for help to arrive.
Handy hints to restore waterIf you have reported the repair this page will also give you some advice on how to remedy the problem until a repair person arrives. If you are not confident about dealing with the issue, do you what you can, and wait for help to arrive.
