Clearing a blocked waste

Blockages are mainly caused by hair being washed down plugholes in bathrooms. Larger debris blocks the kitchen sink and often the blockage is due to a build up of grease or fat in the pipe. Both these type of blockage build up gradually and the flow of water becomes slower. This is because the inside of the pipe is becoming increasingly smaller as the deposits build up over time.

Regular use of chemical drain cleaners will help keep the waste system clear and smelling fresh, but remember to follow the instructions carefully as some products are not suitable for plastic pipes.

To unblock a bath, basin or sink:

• scoop out most of the water with a jug or cup
• hold a rag tightly over the overflow opening
• place the plunger over the plug hole and pump it up and down rapidly

To unblock a toilet:

• if the pan is already full, remove some of the water into a bucket using some form of scoop, for example a jug or cup
• push the toilet brush or plunger to the bottom of the pan
• pump it up and down vigorously about 10 times. This creates a vacuum and pressure, which may shift the blockage
• flush the toilet to see whether the blockage has gone.

You may need to repeat this process several times before the toilet flushes normally. If there is no improvement, you should
contact us. Thoroughly wash your hands and all equipment after you have finished.