Handy hints to restore water
If you have reported the repair this page will also give you some advice on how to remedy the problem until a repair person arrives. If you are not confident about dealing with the issue, do you what you can, and wait for help to arrive.
If you find that you have no water, here are a few things you can do to identify the problem.
- Check with a neighbour to ensure that you are the only one with no water.
- If you only have drinking water this could be a sticky ball valve. If you can access the tank, wiggle the ball valve up and down as old ball valves are prone to stick from time to time. Once the ball valve is allowing water back into the tank, wait 10 minutes before checking the taps as this will allow the tank time to refill.
- If you have no water at one tap only, this indicates that a new tap washer could be required.
- No water to the toilet cistern could indicate a new ball valve may be required. If possible, you can use a bucket of water to flush the toilet until a repair can be carried out.
- If your tank is full of water but you have no supply to your taps, this could indicate an airlock. Place a hose on the drinking water tap, place the other end on one of the affected taps, and with both taps open the drinking water should push any air back out the system. As the pressure can be great it is advised that one person is at each end of the hose and that it is firmly attached to the spout of the tap.
