Our Major Works Programme will benefit all of our residents. Leaseholders will not pay towards works to tenants’ homes. As a leaseholder you will be consulted at every stage of the delivery of our programme.
If you are a leaseholder, your lease requires you to pay a share of the cost of any structural, external or communal works that benefit your block or estate.
Where an item of work costs more than £250 per property leaseholders will be consulted. In this process we will let you know what works you can expect, when they may begin and an estimate of the costs that you will incur.
More information about service charge and major works.
Lewisham Homes offers various levels of advice and financial support for leaseholders which is detailed in this section.
Your obligations as a Leaseholder
We are obliged to consult with you before any works take place in order for you to contribute your views on the works. As part of your lease you are obliged to contribute towards the costs of any major works to your property.
How we consulted with you about the works
Lewisham Homes was keen to ensure that all of our residents were given the opportunity to shape our Major Works Programme. Lewisham Homes consulted with you about the major works taking place to your property as required by legislation.
We will also consult with you by inviting you to Meet the Project Team events, and through email, phone and text messages. We can carry out home visits if required.
Ensuring the Major Works are completed to the agreed standard
You have the opportunity to sign off major works that have taken place to your home and shared areas by putting yourself forward as a Block Representative. If you would like to take part in this opportunity please contact the Home Ownership team.
When to pay the Major Works charges for your property
Major Works bills will be invoiced on an estimated basis after the works start to your building. The Home Ownership team will write to you to request payment for the works and offer various payment options. When the works are complete we will amend your account to show the final costs of the works.
How to access support in paying Major Works charges
The Home Ownership team can provide you with support and information to help you choose the right re-payment method for you. For resident leaseholders this includes:
- interest free payment periods of up to 36 months depending on the costs of the works;
- service charge loans provided by Lewisham Council;
- if you are claiming certain benefits, the Home Ownership team can help you to access assistance with your housing costs;
It is important that you read all the information sent to you from the Home Ownership team and contact a Leasehold Caseworker to discuss your options.
If you are struggling to pay for your Major Works charges
Please contact the Home Ownership team straight away. You can discuss your individual circumstances over the phone, or in person. Home visits can be arranged if you are unable to come to the office for health reasons. We will assist you in identifying benefits that you may be entitled to claim and work with you to calculate an amount that you can afford to pay. We will also discuss with you how you could reduce the amount you need to borrow and in turn reduce the interest that you pay.
0800 028 2 028