We’re proud of the fact that our residents lie at the heart of the services we deliver as a social housing provider, which is what we’ve used as the basis for our service standards pledges. The pledges solidify our commitment to:
Taking resident complaints seriously
Being friendly and helpful
Answering promptly when residents call
Getting back to residents quickly
Our reception is currently closed due to the coronaviurs pandemic so please avoid sending us post if possible. Instead use our online portal My Lewisham Homes, call us on 0800 028 2028, or email firstname.lastname@example.org.