Around 8 July 2022, Lewisham Homes tenants will be receiving their annual rent statement showing transactions made from 5 April 2021 until 30 May 2022. Any payments made after this date will not show on this statement. Please use this information to check the status of your rent account and any payments due.
It is not an arrears letter and you do not need to contact us.
Want more up to date information?
You can download a rent statement at any time by logging in or creating an account on our online resident portal.
You can also check your balance at any time by texting the letters BAL followed by a space and your 10-digit account reference number to 07535 412412 – for example, ‘BAL 1234567890’.
Having difficulties paying your rent?
You may wish to contact our Welfare Benefits Team who can check you are claiming all the benefits you are entitled to and assess if there is any other help you can access. You can contact them by email to email@example.com or by text to 07535 412412. Please start your message with the letters FAO WBT. You can also call them on 0800 028 2 028, option 2, followed by option 5.
In arrears and want to talk?
If you are in rent arrears and need to discuss how you are going to repay your debt, please contact your Income Officer by email to firstname.lastname@example.org, by text to 07535 412412 or you can call on 0800 028 2 028, option 2.
Want someone else to speak to us on your behalf?
We are unable to share information about your account with someone else unless we have permission from you in writing. You can provide this by writing to the Income Team, Lewisham Homes, Laurence House, SE6 4FN or by email to email@example.com.