Did you know that 1.3 million incidents of ASB were reported to the Police nationally last year? There has been a 6% rise in domestic abuse reports in the year ending December 2021 – with a further increase expected this year
Figures show only 43% of people will report ASB when they witness it and nationally, 75% of housing-related ASB cases are resolved at the first intervention. Only 2% of people know and understand what the Community Trigger is.
On ASB Awareness Week, we take a look at a recent case of a resident who racially abused a member of staff.
Our staff are here to help, but sometimes we find ourselves being abused by residents or visitors. This is obviously unacceptable and is even worse when it is a hate incident. A hate incident is described by the Met Police as “any incident which the victim, or anyone else, thinks is based on someone’s prejudice towards them because of their race, religion, sexual orientation, disability or because they are transgender”.
One of our staff members recently reported being the victim of racial abuse by a resident.
Our anti-social behaviour team served a ‘Notice of seeking possession’ on the offending resident within 48 hours of the report, and made it clear any further issues will result in legal action and eviction.
We have previously used injunctions and eviction action against other residents who have targeted staff or contractors.
We are happy to say the majority of residents treat our staff with respect, but we do take any reports of abusive behaviour very seriously. We will always take immediate action against any hate-related incident.
Our communities deserve to feel safe where they live, and we take antisocial behaviour seriously and respond to all reports quickly and sensitively. We aim to make reporting, interviewing and collecting evidence as straightforward as possible for complainants. You can find more information here.