Online services

We want to make it easier for you to access our services in your own time. We have a range of online services that you can use when it suits you.

This is a complete list of our services you can access online. If you don’t have internet access at home, there are lots of places across Lewisham where you can get online for free.


Pay rent/service charges

See your current rent or service charge balance

View your regular charges and a statement of recent transactions

Order a payment card

Book an appointment to see a Welfare Benefits Advisor.

Antisocial behaviour

Report antisocial behaviour

Submit antisocial behaviour incident reports

Tenancy matters

Update your personal and household information

Order a replacement or additional fob

Replace a faulty fob

Application to succeed a tenancy

Report someone living in a Lewisham Homes managed property illegally

Leasehold payments

Request a Major Works or Service Charge payment card


Report a non-urgent repair

Book gas service appointments

Applying for permission to make improvements to your home


Report dumped items on your estates

Parking permits

Apply online for estate parking permits

Garage application

Apply to rent a garage


Make a complaint or submit a compliment

Data Protection:

The information you provide will be used fairly and lawfully and Lewisham Homes will not knowingly do anything which may lead to a breach of the Data Protection Act 1998.