We want to make sure you can find everything you need to know about us – either through this website or by clearly listing our main documents on our publication scheme. The publication scheme lists information we routinely publish about Lewisham Homes. It aims to make information easily accessible and therefore reduce the need for requests under the Freedom of Information Act.
Classes of information
We are required to categorise information into these seven classes:
- Who we are and what we do
- What we spend and how we spend it
- What our priorities are and how we are doing
- How we make decisions
- Our policies and procedures
- Lists and registers
- Services provided by the Council
Why we have a publication scheme
The Freedom of Information Act 2000 requires every public authority to adopt and maintain a publication scheme.
The scheme must:
- specify classes of information which the public authority publishes or intends to publish
- specify the manner in which information of each class is or is intended to be published
- specify whether the material is or is intended to be available to the public free of charge or on payment.
At present, all the information we proactively release is available free of charge on our website. If in the future, we make information available but do not publish it on our website we will update this publication scheme to explain how you can access it. We will also explain any charges that may be necessary.
Charges made by Lewisham Homes for routinely published material will be justified and transparent and kept to a minimum. Charges may be made for information subject to a charging regime specified by Parliament. Charges may be made for actual disbursements incurred such as:
- photocopying
- postage and packaging
- the costs directly incurred as a result of viewing information
Charges may also be made for information provided under this scheme where they are legally authorised, they are in all the circumstances, including the general principles of the right of access to information held by public authorities, justified and are in accordance with a published schedule or schedules of fees which is readily available to the public.
If you are unable to access the information you require from the list on this page, on our website or after contacting a relevant service area, please contact us using the details below to make an information request.
You will need to detail the information you are requesting and provide your name and contact address for correspondence (email and/or postal address).
For guidance on your rights under the Act and how to make an information request, please visit the Information Commissioner’s Office website.
Contact: 0800 028 2 028
E-mail: complaints@lewishamhomes.org.uk
Who we are and what we do
These sections outline why the organisation was setup and what it aims to do:
- About us
- Our Executive Management team
- Our Board
- Board meetings
- Getting a home
- Contact details
- Office locations and opening times
- Leaseholder services
What we spend and how we spend it
What our priorities are and how we are doing
How we make decisions
Our policies and procedures
- Freedom of information
- Equality and Diversity
- Make a complaint
- Reporting Anti-social Behaviour
- Estate Parking
- Publications for residents
- Gas safety