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Lewisham Homes

Lewisham Homes

We are a social housing provider, managing homes on behalf of Lewisham Council

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You are here: Home / Cookie Policy

Cookie Policy

Table of Contents[Hide][Show]
  • What is a cookie?
  • What to do if you don’t want cookies to be set
  • Essential cookies+−
    • Online forms
  • Non-essential cookies+−
    • Measuring website usage (Google Analytics)
    • Third party cookies

Lewisham Homes uses cookies to make out website easier to use and to improve your experience. This policy explains what cookies are, the purpose of the cookies and options of how to control them, should you decide to use them.

What is a cookie?

Cookies are small text files downloaded to your internet-connected device (computer, smart phone, tablet, etc) by websites that you visit. Cookies enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).  As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

Cookies serve various purposes, including to make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. Find out more.

Essential cookies

The areas of Lewisham Homes website mentioned below would not work if you disable cookies in your browser

Online forms

When you transact with us through one of our online forms, we store a cookie on your computer containing information on what type of form is launched. In addition, as you go through different stages in the transaction, information is passed back to our backend systems and a session cookie is used to reference the transaction.

Non-essential cookies

Our website will still work without the non-essential cookies. However, we would not be able to get a correct image of how our customers use our site (through the website statistics). It would be more difficult for us to improve our web services in the future without understanding the needs of our customers.

Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on.

We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

Third party cookies

We have no control over third parties, including providers of external services, who may also use cookie to record your visit to our website, pages visited and links followed in order to display advertisement relevant to your interests (Targeting cookies).

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