Difficulties in paying your service charge

If you have difficulties paying your service charge, please contact us immediately by email HOS@lewishamhomes.org.uk.

Covid-19 update for Lewisham Homes Leaseholders April 2020

We want to do as much as we can to help you during this difficult time. If you are experiencing financial difficulties and are unable to pay your service charges or major works charges, please complete our online form or call us on 0800 028 2028. We are here to help you.

To make a payment to your account, please call our automated payment line on 020 8690 8707. Our Home Ownership officers can also take your payment over the telephone using your debit or credit card, call 0800 028 2028 select option 3 and then option 4.

Please note: we are unable to process any payments made by cheque for service charges and major works, as we are not currently working from our usual offices in the Old Town Hall.

Other ways to pay

  • You can now register for a My Lewisham Homes account by visiting www.lewishamhomes.org.uk
  • Pay online at www.gov.uk/doitonline
  • Pay using your online banking. Our bank details are:

Name of Bank : Barclays Bank PLC

Account No : 93380513

Sort code : 20-00-00

Please remember to quote your 10 digit reference number which can be found in the top right hand corner of your service charge or major works bill

If you haven’t yet set up a payment plan or direct debit, you can do it using our on line portal at https://portal.lewishamhomes.org.uk/

If you need any assistance with service charges or major works contact us:

Home Ownership on 0800 028 2028 or HOS@lewishamhomes.org.uk

Useful organisations

Department for Work and Pensions (DWP)

Provides information on benefits and pensions.

0845 606 0265

Age UK Lewisham and Southwark

Provides a range of services including day care. healthy living, help at home, information and advice, outreach and volunteering.

020 7701 9700

Useful Documents

Download the Budget Planner for help with budgeting your money.