What can we do to help?
We have a specialist team of Welfare Benefits Advisors who can provide free help and advice with:
- Claiming the right benefits and understanding changes to your benefits
- Applying for a non-repayable grant
- Managing and prioritising debt
- Budgeting and saving money on your energy bills
- Working out a payment plan that you can stick to
- Putting you in touch with other organisations that can help
Our advisors can provide you with a personal benefit check over the phone, which takes roughly 10 minutes.
You can also attend our Welfare Benefits surgeries at the Old Town Hall, Catford:
Contact the Welfare Benefits team:
0800 028 2 028
Book an appointment to see a Welfare Benefits Advisor.
Are you over 60?
Our Welfare Benefits team can help you with:
- Pension checks
- Single person’s council tax
- Warm homes discount
- Cold weather payments
- Thames Water Sure discount
- Attendance allowance
- Winter fuel payments
- Support agencies in the borough
Get in touch on the contact details above to find out how we could help you.
Last year, the Welfare Benefits helped residents claim over £500,000 in entitled benefits.
“I spoke with a tenant at a recent Welfare Benefits Surgery as they were struggling to pay their rent. It became clear that Housing Benefit was charging them incorrectly, so I wrote to them highlighting the error. We successfully got the tenant £2,300 in backdated Housing Benefit, and he’s now in credit. Not only that, I also helped him find a job and he’s now in full time employment.”
“One resident had large rent arrears due to issues with her benefits payment. As a young single parent, this was causing her distress and she took out a high interest loan. The resident was referred to our Welfare Benefits Team, and we helped get her housing benefit backdated. Her arrears were cleared in full, removing the threat of eviction, and she’s now receiving all the right benefits.”
What happens if you don’t pay your rent?
Lewisham Homes takes non-payment of rent seriously and will take action against tenants who do not pay their rent. If you don’t pay your rent you could:
- lose your home
- have a bad credit rating
- miss out on getting a mortgage
We will serve you with a Notice of Seeking Possession (NOSP), which is a legal document at the first stage of eviction.
If you are struggling to pay your rent, get in touch to find out how we can help, so you don’t lose your home.