• Skip to main content
  • Skip to header right navigation
  • Skip to after header navigation
  • Skip to site footer
  • My account
  • Register
  • About us
  • Contact us
Lewisham Homes

Lewisham Homes

We are a social housing provider, managing homes on behalf of Lewisham Council

  • Your home
    • Paying your rent
      • Struggling to pay your rent?
      • Managing your money
    • Tenancy Services
      • Right to Buy
      • Domestic abuse
      • Moving home
    • Leaseholders
      • Getting started
      • Your service charge bill
      • Safety for leaseholders
    • Repairs
      • Major Works
    • Fire safety
    • Keeping safe at home
  • Your neighbourhood
    • Who does what
      • Taking care of the estate environment
    • Parking
      • Garages
    • Antisocial behaviour
      • Abuse and neglect
  • Your community
  • New Homes
  • Events
  • Careers
  • Shop
You are here: Home / Your home / Tenancy Services / Temporary accommodation

Temporary accommodation

Temporary accommodation is interim housing for residents who’ve made a homelessness application to Lewisham Council. Providing you meet the council’s application criteria you will be likely placed in hostel temporary accommodation whilst your homelessness application is being assessed by the council and then moved into private sector leased accommodation as the next stage.

Once your homelessness application is successful you will be able to begin bidding for permanent accommodation through Lewisham Homesearch.

Types of temporary accommodation

There are three types of temporary accommodation provided by Lewisham Council

  1. Nightly Paid – Typically short term bed and breakfast accommodation;
  2. Hostel – Typically kitchen and bedroom units with shared bathroom facilities;
  3. Private Sector Leased – Properties owned by a private landlord but managed by Lewisham Homes on behalf of Lewisham Council.

You can find out more about what to expect from temporary accommodation and how to make a homelessness application here.

Existing tenants

If you already live in temporary accommodation managed by Lewisham Homes you can contact your temporary accommodation Housing  Officer or the team directly at temphousing@lewishamhomes.org.uk or on 0800 028 2028.

For rent enquiries please contact your temporary accommodation Income Officer or the team at incomeandrevenue@lewishamhomes.org.uk or on 0800 028 2028

Repairs and maintenance

You can log repairs to your home over the phone by calling 0800 028 2028. If you live in a hostel you can also log repairs through our resident portal.

If you live in private sector accommodation and you have a problem with your central heating or boiler you should contact the maintenance contractor responsible for your property. This information will be available in your tenancy pack. If you don’t have access to this information you should contact the repairs team on 0800 028 2 028.

Lost fobs

If you lose your fob you can order a replacement online.

Anti-Social behaviour

If you want to report Anti-Social Behaviour where you live you should contact your Housing Officer.

Welfare benefits

If you’re struggling to pay your rent or want some advice on what help you’re entitled to you can contact the Welfare Benefits team at welfarebenefits@lewishamhomes.org.uk or on 0800 028 2 028.

Lewisham Council

Lewisham Council is responsible for your housing application, property allocations, property reviews and bidding for permanent accommodation. If have any questions about the property you’ve been placed in, the bidding process or the status of your housing application, you should contact the Housing Options Centre at Lewisham Council. Housing Options can be contacted at housingoptionsenquiry@lewisham.gov.uk or on 020 8314 7007.

Employment support

Lewisham Council also run an employment project that can help you with getting back into work, preparing for interviews and writing a CV. Find out more.

Advice and support

Some people need extra support for a wide range of reasons including age, disability, mental health, or because of alcohol and drug use.

The Adult Social Care Advice & Information team at Lewisham Council can arrange additional support depending on individual need.

For housing specific support the following council agencies can provide advice to both families and single people:

Single Homeless Intervention and Prevention Service (without children)
Tel:   020 8314 3020/3898    Email: SHIP@lewisham.gov.uk

Homeless Family Floating Support Service (pregnant or with children)
Tel:   020 8314 6366     Email: familysupport@lewisham.gov.uk


Useful documents

Hostel handbook
Unsecure Tenancy Agreement

Sidebar

Tenancy Services

  • Tenancy Services
  • Moving home
  • Your Tenancy Agreement
  • Sheltered housing for older residents
  • Temporary accommodation
  • Pet Policy
  • Recharging reasonable costs
  • Right to Buy
  • Help us to stamp out housing fraud
  • Applying for permission to make improvements to your home
  • Tenant Management Organisations
Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

About this site

Accessibility
Site map
Privacy notice
Terms and conditions
Cookies

About us

Data Protection Act
Publication scheme
Freedom of Information
Statement on modern slavery
News

Portals

Contact us
Do it online
Jobs
Staff login

Copyright © 2021 · Lewisham Homes · All Rights Reserved

Cookies
This site uses cookies. To find out more, including how to control cookies, see our Cookie Policy By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT