This policy is in place to provide a clear and consistent approach to the way …
Lewisham Homes provide minor and major adaptations in the tenanted properties we manage on behalf …
This explains what is required where a tenant or leaseholder wishes to make an improvement …
A secure tenancy can only be legally assigned (transferred) to someone else in a few …
As part of our leasehold management function on behalf of Lewisham Council, we ensure that …
This explains our approach to CCTV and any surveillance installations that we erect, as well …
This explains how and why we require communal areas to be kept clear as part …
This policy is designed to work alongside our Complaints policy to resolve complaints fairly and …
This sets out our policy with regard to handling complaints up to and including the …
This sets out our approach to investigating reports of leaks, damp, mould; diagnosing the cause …
As part of our management and contractual duties, Lewisham Homes collects rent, service charges and …
Lewisham Homes condemns all forms of domestic abuse. We believe everyone has the right to …
We have a duty of care to ensure that people can use buildings and facilities …
This policy sets out how we will allocate our garages to local residents, and how …
This sets out the measures put in place to ensure we are legally compliant with …
Hate crimes and hate incidents can have devastating effects on victims. Lewisham Homes condemns all …
Many of our Independent Living facilities have a guest room which may be booked and …
The pest management policy and procedure outline what pests are covered and where and when …
We recognise the benefits having a pet can bring. This policy explains what pets are …
Building components such as kitchens, bathrooms, and roofs have a lifespan. We have programmes in …
This explains where we may recharge certain costs to a resident, such as repair or …